BEWARE INTERNET SCAMS

RVPoint suggests you follow these tips when buying or selling on the internet.

The advice should be used as a guide only and is intended to help maintain RVPoint's reputation as a safe and dependable site for purchasing and selling RV's, Caravans & Equipment.

QUICK TIPS

Buyers should use extra caution if the price is unusually low. If an item is listed significantly below the manufacturer's suggested retail price or used RV's, Caravans & Equipment market value, take extra steps to verify the seller's claims. Be cautious with international sellers. If a dispute arises in the transaction, Australian laws may not apply to the international seller.

• Verify the buyer or seller's details for name, city, email and phone number. All should be easily supplied by the seller.
  
  
• Request Proof of Ownership. Private parties selling Equipment should be able to produce evidence of Title, Registration, and / or Vehicle Identification Number (VIN) where applicable.
  
  
• Request Proof of Possession. Request information or photos only someone in possession of the equipment could supply. Eg: request a specific photo not common to web postings or auctions (such as the actual VIN, or a close-up of a specific part).
  
  
• Be cautious if a seller is offering free shipping. Shipping RV's, Caravans & equipment any distance can be costly and should be reflected in the selling price.
  
  
• Be aware not all scams are perpetrated by a seller. Sometimes buyers can be involved. Common traps include buyers claiming to pay by bank transfer or cheque for an amount more than required, then asking the seller to pay the difference. Obviously, if the bank transfer fails or the cheque bounces you'll be out of pocket.
  
  
• If, after dealing with a buyer or seller, you are suspicious the offer is not genuine, or if you doubt an email message is from RVPoint.com.au, please contact our Private Advertising Department
  
  

SPOOF EMAILS

• Be cautious of email messages that ask you to submit information such as your credit card number or passwords.

• Use caution when responding to any email that asks for your personal information. Report suspicious emails to our Private Advertising Department
  
  

• If you doubt a for-sale listing is genuine, please report it to our Private Advertising Department
  
  
• Do not respond to a suspicious email or click on any of the links in the email message. Please do not change the subject line or forward the email as an attachment.

• Call your credit card company and tell them your account may be compromised. Follow any instructions provided by your credit card company.
  
  
• Call your bank and tell them that your account details may be compromised and provide details of how this occurred.
  
  
• Change your password on your email account.
  
  
• Change passwords on the relevant sites. If you cannot log into your accounts, contact the webmaster or relevant party to arrange a password change.
  
  
• Contact the websites involved. Contact RVPoint.com.au and forward a copy of the email which led to the problem.
  
  
• Make a report to the Police.